THE CAB DRIVER WAS AMAZING...CUSTOMER SERVICE WAS OUTSTANDING UNLIKE YELLOW CAB....THEY STOOD ME UP TWICE AND NEVER SHOWED. .
The people that work here are caring and go the extra mile to provide satisfying customer service on an individual basis. The dispatch center is very efficient and works in an orderly fashion along with the drivers to ensure passengers get to their destinations in a timely manner. If you need to be somewhere and like to reserve your cab in advance ... This is where you can do it.
11/21/2017 called the cab service to order a taxi to go grocery shopping for Thanksgiving, was told by the driver there would be a $20 fee before we even got in the cab. I called the company to inquire about this policy and the dispatcher was extremely RUDE, never had heard this before and was simply inquiring about this policy. Your dispatch and driver's need more training in public relations. WILL NOT BE CALLING AGAIN!!
Excellent service and it only cost 10 cents more than Lyft for the same distance and location. This driver was faster more reliable than Lyft, I will definitely try them again.
MAVIS WAS GREAT #953 KEEP UP THE WORK!!!
What can I say positive about this cab company? Saied Rafie is always on the computer in the garage looking at used cars to sell. This is the reason he always has temporary paper license plates on his Jeep. He’s too damn cheap to get real license plates and get it inspected by the state. Any other person / dealership would have got their vehicle towed by now. Real dealerships have dealer tags instead of paper tags. He’s manipulating the state, and one day he’s going to get caught. This company could care less about their drivers. I even heard that one of their dispatchers (Bernard) was smoking meth in the employee bathroom. Did they fire him? No. They just slapped him on the wrist and told him to get back to work. Any where else, he would have been fired on the spot. Don’t wast you time with this company if they are going to keep a meth smoker on the payroll.
I WILL BE USING COWBOY CAB FROM NOW ON!!
Cowboy Cab is a US Point Of Interest based in Dallas, Texas. Cowboy Cab is located at 1306 Wall St, Dallas, TX 75216, USA.
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