If you are interested in buying a ticket they will be there to help you but they are as blunt as they can be and once you have initially purchased the tickets and everything is done then they will not be willing to help you with anything without charging you to even make slight changes into it. and will be very rude to you.
I am booking from Lawson Travels almost from last 8 years, they will put total effort to get the good price, always I will speak to Abdul, he is so friendly. Thanks Abdul for your patience
They found me some great deals for overseas travel but even more importantly, provided great customer service and attention to all the details. It was a real pleasure to work with them.
I greatly recommend Lawson to everyone looking for reasonable price tickets to India and other places. Staff were so friendly and they make sure that you receive an excellent service. My travel agent was Lisa Philip and she did a great job on tickets for our family visit to India. She was awesome and promptly addressed our travelling needs. She explained our itinerary very clearly and gave hints in advance to avoid any hiccups during travel time. She was quick and responsible and possess the best customer service skills especially in understanding and working with the needs of her customers. She is a great asset to the company she works for and if you choose her as your travel agent, I assure that you are in good hands. I wish her the best as well as Lawson Travels - Nobinson Daniel, Garland, Texas
These folks used to be very prompt, professional, courteous and helpful. I booked several times with these folks several times. However these qualities are missing now. They send email about the travel deals, when you call them they give you good quote but will not send any information back or help you to book. It is better if you can find the same deal somewhere else.
One of the things that really disappoints me which I have never seen in any other company that does it like that , that if you are needing help or have even a minor question no one is willing to help you because they want you to just speak with the person who initially booked your tickets and that really disappoints me because if they are unavailable then you have no help whatsoever .
Lawson Travel is a US Travel Agency based in Dallas, Texas. Lawson Travel is located at 1140 Empire Central Dr #620, Dallas, TX 75247, USA.
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