This was my second time at the Dallas store. Everything tasted great! But, I was not impressed with the customer service. I ordered five different cupcakes and once I paid for my items the lady that rang me up walked away. When she walked back I asked her for a bag and she got it and laid it on the counter. She didn't put them in the bag or offer to help or say anything to me..she just walked away. It was like she was mad to be at work. I was not impressed with the customer service at all!
The customer service was great! The oreo cookie cake I bought was amazing! Their pastries are delicious! The lines are not so bad and they always have a great variety of options!
I had a really good experience and the wait was not too bad. The parking was a little limited but I was lucky enough to find a spot right in front. The life size photo of Buddy was great and I got to snap a selfie with him lol...The associate was very helpful and really knew details about the pastries that I was asking about. I spent a little extra money so that I could get the free Carlo's Bakery mug. The lemon cake that was on special was absolutely delicious. I love the show so much and was so thrilled that they finally brought one to Dallas.
The chocolate moose cake is super cute for small birthday gatherings like 6 people! This cake needs to be kept leveled otherwise you get small chunks attached to the box. This cake is served best when it’s refrigerated or just from a cool environment otherwise the writing on the fondant tag will look a bit melted and cold case is the best type of cake
My wife had an idea for our sons birthday cake with only a week to prepare. Carlo's stepped up and helped design a cake under $100. When other bakery shops took days to respond to our internet inquiry, the staff at Carlo's were hard at work creating a well thought out and delicious cake. The only critique is to have more cake and less filling as the end result was a little too sweet. Thank you for the wonderful cake!
Carlo S Bakery is a US Bakery based in Dallas, Texas. Carlo S Bakery is located at 8319 Preston Rd, Dallas, TX 75225, USA.
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