The receptions are rude and leave you on hold for 30 min !
I love the doctors here but I hate the front office staff. Each and every time I call I get placed on HOLD for at least 10 - 20 minutes and this is no exaggeration. I wish I could post a screen shot of how long I am on the phone and a lot of the time all I need is to ask a question. TERRIBLE customer service and I am sure no one cares but someone needs to know before they select this provider. If you call you may not be able to get an appointment anyway because they have you on hold for so long.
My daughter passed away 9 days before my due date. This is by far the worst place of ever been first off the wait is extremely long at least 2 hours. And way over crowded. It's so loud can hardly hear your name when it's called. On top of that, I was setting weeks pregnant with my third child when I started my first appointment at that office the first time I met the doctor he told me on my risk of being pregnant because this was gonna be my 3rd c.section. But a month before my due date I started having extreme extreme pain it was so unbearable I could not walk I couldn't move every time the baby moved I scream out in pain. When I first felt the pain I thought its labor. I never felt contractions ever before. I went straight to the emergency room where I was supposed to deliver and they sent me home telling me I was dehydrated and that nothing was wrong with me the pain never stop it with ongoing like nothing I ever felt before. it hurt so bad I didn't know what to do with myself. I couldn't move but I couldn't sit still because it hurts so bad. The second time I went back to the emergency room that time no doctor saw me at all again they sent me home telling me I was constipated and dehydrated..after that I went to my doctors office my doctor was at the hospital on call the nurse practitioner sent me over to the hospital when the doctor was the nurse at the hospital called him he told her to see if I can hold down crackers and water and send me home. I could not hold on crackers and water I was throwing up at least six times a day couldn't hold nothing down and my doctor never came and saw me. The nursing home told me to go buy an enema. 2 days later the pain was even worse than before. I had to be rushed to a different hospital by ambulance because I lost so much blood..I got there and my baby had no heartbeat and they had to do an emergency c.section. My daughter died nine days before my due date. I was in pain for 2 weeks straight and Dr. Baeza NEVER CHECKED FOR ANYTHING. NEVER EVEN SPOKE TO ME. NOTHING. MY DAUGHTER WOULD HAVE LIVED IF ONLY HE WOULD HAVE DONE HIS JOB. I BEGGED FOR HELP. I PLEADED FOR HELP AND NO ONE EVEN TRIED TO HELP ME. and then two months after my daughter passed away is when they finally called to find out why I missed my appointment and if I had my baby because I didn't deliver with them. So NO.....I would not recommend this doctors office to no one not even my worst enemy. It's by far the worst experience I have EVER been through!!!
Nope! Staff and doctors suck . 1 hour wait to be seen. 1 hour wait to make a returning visit appt. also the doctors don't care about their patients. They don't even acknowledge you really. Doctors don't speak much when they go in to see you. And you don't even see the doctor you're assigned to. I'm just going to wait for my daughter to come on her own, these doctors don't care about you or your unborn baby. They just want the payments from Medicaid.
My mom loves him
Venegas Gonzalo Md is a US Doctor based in Dallas, Texas. Venegas Gonzalo Md is located at 1135 N Bishop Ave, Dallas, TX 75208, USA.
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