My experience at Public Storage on Mockingbird was wonderful. Nikkie was more than helpful and went above and beyond to assist me on a hectic moving day. She helped me with the storage space, the keypad, and a lock. I am forever grateful. Thanks Nikkie!
Beth and Marisela are both so very helpful here. I've never had any problems with my items being stored here. Hallways are well lit, gated access, large drive ways, friendly staff. I just closed my account because I got my new place but I would definitely use them again if I needed to. They also have all the packing supplies you'll ever need and multiple push carts you can use.
Beth, called my phone literally 10 minutes after I reserved my 5x5 storage space. However when I mentioned all that I was bringing along she suggested that i go one size larger to the 5x10 storage unit. When i met Beth for the first time she had a bright and welcoming smile on her face. She helped me get settled into my storage unit quickly because she feared that the rain would damage my furniture. She is literally the sweetest and one of the most caring employees I've seen work for any company. So far I've had no issues. The storage units are very well kept, Very clean.
I just want you to all know Beth was the best customer service I've giving to me ever had . And I will always come by just because of her excellent customer service I have been referring a lot of people to Miss Beth .
I was able to quickly and easily arrange a storage unit with very short notice. Nikkie was very helpful and listened to my needs and helped identify the perfect solution at an affordable rate. She is very thorough and explained the access, insurance and terms in detail. Nikkie also had me test out my gate code to insure I would not have any problems when I came to store my belongings. Good thing she did because the system did not register it correctly.
Public Storage is a US Storage based in Dallas, Texas. Public Storage is located at 3550 W Mockingbird Ln, Dallas, TX 75235, USA.
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