First this airport is typical Texas, massive and disorganized. Make sure to take the sky train before leaving security to the D terminal. If you leave security area you will need to take a bus, which is hit or miss. OK, the hotel is very nice. Large quiet room, cool futuristic light switches, and chrome cast built in TV. But beware, no coffee maker on the room. Call the concierge, hopefully they will bring you one.
Amenities...
* Electronic lights/shades
Loved this hotel. The service was great, the pool was great, and they had cookies in the lobby...helpful with airport parking, and our room had a great view. The restaurant was great for breakfast, unfortunately I did not have dinner there. The beds were very comfortable and the room was ready before it needed to be, very convenient. Thank you Grandma Hyatt for your great service.
* Modern, spacious rooms
* Fitness Center
* Rooftop Pool
* Stocked mini-fridge
This is the most overpriced and least customer-friendly airport hotel in the country. It is also the only hotel in the U.S. that doesn't have coffee makers in the room. At $429/night you should be able to have coffee automatically without having it be requested. If coffee makers have to be requested, than bath towels and toilet paper should be on request too. Surly front desk staff would not accept my stamped outgoing letter at 7:00 in the morning - said mail could only be dropped off at the business center. When I asked her to make an exception of putting the letter in the mailbox for me because I was running late for my flight, she said it was "policy" that outgoing mail had to be taken to the business center.
Rooms are modern and clean. Restaurant is good. Conference rooms and business area is isolated and is difficult to get support, specially challenging if you are in an airport hotel and you need to speed up before your flight.
* Comfortable bed
* Excellent restaurant on Lobby level
Negatives...
* 2 robes and slipper sets
- Elevator noise is loud until 3 am (Obtain room far away!)
* Full service spa
Room...
Excellent location for airport access (especially D Terminal) but the loud airport noise factor limits my ranking. But that noise is the only item that keeps me from ranking this Grand Hyatt 5 stars.
- Airport noise
Grand Hyatt Dfw is a US Lodging based in Dallas, Texas. Grand Hyatt Dfw is located at 2337 S International Pkwy, Dallas, TX 75261, USA.
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