I was shopping a long laundry list for a non profit. Alan Del Pilar rocked it. He knew where everything was located. Gave me some great advice along the way. Really nice customer care.
Best pair(s) of sandals I've ever bought in the world!
We ordered custom blinds. The lady who helped us order them, Teri, was great. They would get a great rating if it were about her. However, from there our experience went downhill. I called and was told our order was in on Friday. We were out of town for the weekend and went to pick it up on Tuesday. The customer service desk was less than helpful. They couldn't find it. Never apologized, never acted concerned. Overall they were droll. Not a good experience. Finally they offered to reorder. This time it will take two weeks or longer when the first order was five business days. Not impressed.
This store is good it has just about everything you could ever want just remember these stores are geographically stocked according to what area there in. For example this store carries materials that would be found in older homes so if you have a home built after 1995 and later your better off driving to Plano TX 75074 and shopping there most everything they carry will be geared more towards home built within the last 10 or so years
This experience was a delightful journey down the rabbit hole into a realm where common courtesy and customer service do not exist. A wonderful time being ping ponged around the store, told to talk to them or that other department.
The Home Depot is a US Hardware Store based in Dallas, Texas. The Home Depot is located at Home Depot, 6110 Lemmon Ave, Dallas, TX 75209, USA.
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