On our first visit to Bachendorf's in Dallas, we were quickly greeted by Rick Mendoza and were treated as valued customers. We were looking for an engagement ring and Rick sat down with us and discussed the design and look we desired and along the way touched on a personal note with us. We quickly made a connection with Rick on our first visit. We returned a week or so later to work to finalize our decision and again had a great sit down with Rick to go back through the rings and diamonds. We did end up purchasing a wonderful ring and diamond from Rick and Bachendorf's and definitely recommend Bachendorf's in Dallas. We found ourselves saying how nice and genuine Rick was each time we left the store. We were also nicely welcomed by other Bachendorf's employees. We will definitely return for future jewelry needs!
Jeafi is an amazing jewelry artist and wonderful to work with. We had my wedding ring designed here: A large sapphire put in an art nouveau setting complete with many diamonds, herringbone filigree, and milgrain. It is truly a work of art and I receive so many wonderful compliments all the time. Please see Rafi at Bachendorf's Jeweler!
Five Star Service - friendly, attentive, and more than met my expectations! Highly recommend Rick and Paolo.
Wouldn’t waste my time walking in the door. About 6 years ago I brought my wife’s wedding ring in to surprise her with a new setting. Explained what she liked and they designed and manufactured a new ring using her diamond, along with some smaller ones around the outside and on wedding band. Have randomly had a small diamond fall out and always brought back and they replaced. Brought it in a few weeks ago and am told the setting is wore out and needs to be totally redone. Over $2000 repair. I complained as this is either a design or manufacturing flaw and I shouldn’t have to pay for that. They came back and told me they would do it for about $950. Now I’m really mad. First that I’m being asked to pay, and second that you all of a sudden can do it for less than half what was originally quoted. I again complained and they didn’t care. Just had me come and pick it up. Will be taking by business elsewhere and will never step foot inside a Bachendorfs again. I encourage you to do the same. Know people that have had wedding rings for 50 years and settings aren’t wore out, somehow my wife’s is after less than 6 years and not everyday wear.
Rick was so patient and kind as soon as we walked in the door! We had a negative experience at a different jeweler and I was getting discouraged about buying a new Rolex to propose to my boyfriend. Rick was immediately so much better and had me excited again! So thankful for this place and the special memory they made for us!
Bachendorf S Jeweler is a US Jewelry Store based in Dallas, Texas. Bachendorf S Jeweler is located at 8400 Preston Rd, Dallas, TX 75225, USA.
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