The only con I can say about this store is that they don't stock Extra Large Helmets, I have a big head, and none of the helmets in stock would fit comfortably. I had to purchase this from Amazon. Make sure your helmet has MIPS technology, your safety is more important than saving a few dollars.
Chris was very helpful in helping me choose a bike. I haven't had one in over a decade. Last one I had was a cheap one from Walmart I'd gotten as a gift on my birthday.
that they don't have the tires in stock and they would have to order them for Monday. I initially mentioned that I needed the bike for an event later that afternoon, so time was of the essence. I told him not to worry and that I would have someone over to pick it up on Monday. Chris let me know it was ok and then called me approximately 10 min later to tell me that I would have to pick up today or that he would have to charge me a $35 cleaning fee due to "ants and spiders" that were on the bike. Don't waste your time with these guys.
I own quite a few bicycles, so I have been in my fair share of bike shops! This is the best shop I've ever frequented. The staff is super friendly and knowledgeable about bikes. They offer a full range of equipment and bikes at every price point. Most importantly they strive to do bike repairs quickly. Most of my servicing has been while I wait or a day at the most. This matters a ton when you are anxious to get out and ride. Most importantly I think this shop goes out of its way to make you feel welcome. Cycling can be an insular community and a shop that doesn't take itself too seriously goes a long way to getting more folks on bicycles!
Cool shop...... Chris knows his stuff! I will definitely be back!
I was not pressured to buy anything, nor was I lied to about any of the bikes there. Chris explained all questions I had about buying a good steel framed bike. I eventually chose the 2017 "Jamis" Renegade Expat. Great steel bike, and he helped pick the correct size for my height, and made sure nothing was wrong with the bicycle before selling it to me (I was told to test ride it before choosing).
Folks, I'd recommend buying a bicycle in a store, rather than buying one online. Getting the right sized bike the first time will save you a lot of trouble.
Rude customer service. Walked in to have tires, tube, and chain replaced. Came back at the approximate timeframe Chris provided and only the back tire and chain had been removed. I patiently waited for Chris to finish a new build for another customer and he then proceeded to work on my bike. He then told me
Chris was great! We went in for a quick look & left with the perfect bike. Custom fit & just right for me! My husband can't wait for us to start riding together, now that I have the best bike for me!
Dallas Bike Works Oak Cliff is a US Bicycle Store based in Dallas, Texas. Dallas Bike Works Oak Cliff is located at 821 W Davis St, Dallas, TX 75208, USA.
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