Do NOT shop here! I worked with Justin the store owner to completely furnish my apartment. He was great until the delivery went sour. 50% of the furniture I ordered was incorrect at the time of delivery. I received a damaged couch, wrong size box spring, wrong dining table and wrong chairs. The delivery was scheduled for 2-3pm and the delivery men arrived around 8pm with incorrect furniture. Justin became increasingly rude. He switched my dining room table to a similar one and thought I wouldn't notice. He refused to reorder the correct table. So now I have a mismatched dining room set. When he resent the correct items two weeks later, his idea of cleaning the damaged couch was sending the delivery man with a bottle of Resolve and a dirty wash rag. He denies any wrongdoing even after raising his voice over the phone with me and I'm stuck with this furniture. I paid cash and was very patient with him and did not deserve that type of service. Save your time and money and save yourself a headache and shop else where.
The owners were super friendly and helpful! I purchased a beautiful mid-century modern sofa with chaise and a year later it is holding up wonderfully. I used the in-house financing option which was easy to setup and made payments before the interest kicked in and had no issues at all! I was skeptical about the payment plan but after a quick online change to make my payment plan paid in full (seriously one click of a button) I kept a watchful eye on the payments and they were made without a hitch and I wasn’t charged a dime in excess. Love love love this store; I can’t say enough. Brought my neighbor by and he bought several chairs and a sofa and he was thrilled with the on-time delivery, as well. A+ 5 stars, every time.
I purchased a living room set, dining room set and a platform bed with an amazing bed. The salesman was extremely helpful and my order was delivered and put together promptly and professionally within 48 hours. I was even able to get payments within my budget.
These are good people who do exactly what they say and stand behind what they sell! Fully recommended. And the 90 days same as cash saved me!
Great experience! It was quick and the staff was very helpful and responsive. I WILL be ordering form them again for sure
Dox Furniture is a US Furniture Store based in Dallas, Texas. Dox Furniture is located at 10758 N Stemmons Fwy, Dallas, TX 75220, USA.
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