I did not order from here. Rooms to go delivery thought it was appropriate to block the only entrance gate for my apartment. A subcompact may be able to fit but many cars or trucks will have trouble. The driver and other delivery staff just casually are standing by the truck so it really doesn't make sense.
The customer service was good. They have awful delivery service and nothing in stock some items are push back unti December the return policy is awful 20 percent goes on a store gift card. I will NEVER BUY ANYTHING ELSE FROM ROOMS TO GO.
We had the best experience I'm Rooms To Go thanks to Kyle. He made all the changes we wanted and was an excellent salesman. I will recommend that anyone who needs furniture , go see Kyle at Rooms To Go at PRESTON & LBJ.
When i called him out on it and asked him to remove the unasked for treatment, he became condescending; indicating that he "laughs at customers" that call in with stain issues once they've declined the coverage. His insistence was borderline aggresive and when done the cherry on the cake is when he looked over to my 2 year old and chastised him by telling him "you better not spill anything mister, your parents didn't buy yadayadayada". I'd expect more respect after spending 10 dollars somewhere, let alone 900+. As a former sales manager, this guy is a monument to poor salesmanship and the reason our profession is being outsourced.
I was looking for bookcases they don't carry entertainment centers. Didn't have media chairs either. They suppose to come to my house. They didn't call no show. The assistance store Manger is rude. Never go their ever. I went to the Arlington store. They are more professional I brought from that store. Will go to the Arlington, TX from now on.
Went in to purchase a dining room set this past weekend. The dining room set seemed nice enough and did end up purchasing but was left with a SOUR taste after being assisted by Paul. He seemed gung-ho at first throughout the transaction until he tried to pull a fast one and include a fabric treatment without my permission.
I can't believe they are doing this. There's a clear area shown in my photo where they could park. Or inside the lot. On the street. Anywhere not blocking cars?!
Rooms To Go is a US Furniture Store based in Dallas, Texas. Rooms To Go is located at 6041 Lyndon B Johnson Fwy, Dallas, TX 75240, USA.
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