My mother has been in and out of hospitals the last few years and reports this has been the best experience. Staff was very kind and she improved a great deal - we were able to get her home within a week.
STAY AWAY!!! My mom arrived at this facility a normal post surgery patient. In 3 days time, this facility and their staff turned my mother into a patient with symptoms mirroring that of dementia. She was so over medicated that she didn't know where she was or why she was there. She was making very disturbing phone calls to family members and hallucinating. In a 5 day stay, she received 1 1/2 hours of therapy. She was scheduled to have 2 hours a day. The bandage on her incision was not changed 3 times a day. She was lucky to get it changed once a day. The food served was barely edible. For example, dinner one night was a dry ham sandwich on wheat bread, a small pasta salad and a package of Oreo cookies. We took our concerns to the social worker in her case and we were assured all the issues brought to their attention would be addressed during the weekly meeting on her case. That evening I was on the phone with my mother and she had it on speaker phone. My mom said she was in pain and couldn't get the nurse to bring her her pain medication. The attending nurse came into the room and was extremely harsh with my mother. In her over medicated state she became very frightened of the nurse and the nurse proceeded to become even more stern. I was on the speaker phone and asked the nurse to leave the room. She refused. I continued to request that she leave. Finally, the floor nurse heard the disturbance and told me she'd call in 5 minutes and disconnected my phone. I immediately called back and the floor nurse assured me that my mother was resting and had her medication for the evening. Since I was out of state I had no choice but to pray for the best. I had someone there first thing in the morning to have her moved. If it hadn't been for the new rehab's staff I wouldn't have been able to get my mother out of "this house of horrors" until the following day when I could get to Texas. My advise to anyone considering taking your loved ones to this "place" is DON'T.
This place is worse than a nursing home!! These so-called nurses act like you're there to help them! They ignore calls, and when they finally answer it's, "what do you want". By the time he comes in, he brings in the new pants and says "here". WOW!!! They let our daughter fall and break her nose. Good thing she's in a place where they can take care of her. NOT!!! These are the laziest people I have ever seen!! You guys SUCK!
This is the worst experience I have ever encountered! The nurses are very very rude they don't seem to care at all. The doctor here has no compassion what so ever. Been in pain since I have arrived and all they give me is Tylenol. I feel like I'm in a drug rehab. I promise I will never ever come back to this place nor will I refer anyone here not even my worst enemy.
Here's a followup. So our daughter was not getting better, she was getting worse. She began to posture like she had brain damage. She was confused and her speech was garbled even more than normal. She was lethargic and slept most of the time. She was taken to ER and they find that she was malnourished and dehydrated!! She almost died at the hands of these lazy "people". She was also over-medicated!!!! This is criminal to treat patients like this! They over-medicate patients so that they will have to go to the hospital and the staff doesn't have to work. Nice try. This isn't over!
Well, i cannot believe all the bad reviews....like night and day to what I have seen. My mom just arrived today and i was so impressed with every staff member. Very professional....like staying at the Hyatt Regency!! Very impressed!!!!!
Healthsouth Rehabilitation Hospital Of Dallas is a US Hospital based in Dallas, Texas. Healthsouth Rehabilitation Hospital Of Dallas is located at 7930 Northaven Rd, Dallas, TX 75230, USA.
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