10
4600 Samuell Blvd, Dallas, TX 75228, USA
Dallas, Texas 75228
+1 214-381-7181

Just hope you are guaranteed the right unit right off or don't stay!!!! I was placed in the Geriatric unit for 2 days.

It is a great trauma unit as long as you don't get Dr. Fontaine; she's all about the money and RUDE. She kept me there against my will until I finally told her release me or else; my brother (lawyer) had to call her. They threaten with AMA but I rebutted "you want to be paid via insurance because I am poor."

I was an inpatient here for 2 weeks. The staff were very professional. Special thanks to David, Chase, Dodee (spell check), Michael, Dr. Frank Cody, et al. The place was quite clean and had working showers. People complaining of amenities need to remember that they are in a controlled environment that was purposefully built without all the "bells and whistles" for their safety. I do agree that emotionally being in here was taxing. Detoxing from any substance can be hard and to those struggling with mental health issues I wish you the best. I hope to someday come back and thank the staff personally when I get the chance. Auf wiedersehen

The groups are good. Some doctors are very compassionate, others like Fontaine...NOT AT ALL. A few nurse Ratchets.

I am in shock with this place,My Husband was put in this place.

It's hit and miss here. Mostly miss. I give 2 stars 4 years later because the therapy was mostly brilliant.

And you MUST be able to assist with your own treatment plan or you may be over medicated, as I have seen in my three visits from 2011 and 2013. One girl was so over medicated with Seraquil that I called 911 because the nurses wouldn't. The food is awful as was the cigarette room where smokers smoked in a room right on the unit, don't know if they stopped that.

I wouldn't even give this place a one. Traveled there from Florida to be in Dr. Ross Program at Timberlawn front main building. What I didn't know until I left this hell hole was that Dr Ross has had many cases against him. Look him up before going. I went there in October 2015. I saved a lady now friend there from committing suicide by using her bedsheets. Before she attempted suicide I went to the nurses station and asked if someone could come down to the end of the hall where several of us were sitting with this patient and help her as she was disassociating, charge nurse came with her purse as they we leaving after their shift. She looked at patient and called out her name, patient never responded. The nurse said she will be fine and left to go home. Patient then goes to her room, 20 minutes later I decided to check on her, that's when I found her bedsheets tied in a noose. I came out yelling for help. One of the nurses came that just started her shift and took patient to sit in front of the nurses station. Nothing happened and the patient stayed on the unit. I got into trouble for my reaction and was told not to talk about it. I then was approached by my male Therapist, psychiatrist Rosco, and Judy the program director. They said I was being transferred to what others patients called a horrible unit. I was cry shaking and having an anxiety attack. They said I was being moved because I missed a class. I said how come all these other patients sleep and miss class and I miss because I was sick and even got medicine from the nurses station. They said othingvack. A couple of hours later I was in full panic mode and couldn't breath well. Then was told you can stay on this unit. See, what this was really about was that they worried about me saving this patient from suicide, and needed me off of this unit to keep me from talking about it. Not one time did any therapist talk to me about this horrific experience and how this attempted suicide affected me. There's so much more that happened there. Please don't go here. Research other programs throughly to avoid being more traumatized underweight and hurt emotionally.

I'll write another quick review, as it appears mine was taken down as of recent. W/o going into great detail, I took it upon myself to call 911 from the public phone in the psych ward. I had been admitted for Dilaudid detox, and was not receiving appropriate attention or care. They stopped me off cold turkey. I thought I was dying. A police officer answered and was very disturbed by the call, coming from Timberlawn. They said they would have an officer out immediately. I then called my husband, and explained to him that I had called 911- as soon as a nurse heard this, she disconnected my line, and screamed at me: YOU ARE NOT ALLOWED TO CALL 911 FROM HERE! Not true. I never signed any paper stating that I would forgo the rights of my safety as a citizen. She immediately re-dialed 911, and explained that I was a senile, psychotic patient attempting escape, and that there was no need to have an officer attend the location. She broke the law. By doing this, she impeded my personal safety as a citizen. All of this transpired Sat. Sept 16th. 2017. Horrendous, Hideous, Unbelievable treatment. Psychotic staff. -10 Stars. Yes, that's NEGATIVE 10 stars.

They need to work with visation hours you get there 7 pm your ready to see your love one the staff is rude! It took 15 minutes for myself and other to visit then right up at 8 it's time to go. I myself and more people there was told by a staff member well I wouldn't have brought my love one to this place I mean really.?? That's not how to ease people when there worried about there Love ones. I only found three now three people that was nice and helpful,that being said is very sad. I'm writing a letter to the governor of Texas I will not stop until this place is closed because the worker's are rude if you send clothes it can take up to 3 or more days until your love ones get them and sure don't say well I wouldn't have brought my love one up here.As a nurse or staff worker you shouldn't be rude or hateful.They Don't even let people go out and get fresh air and when you call the staff on the floor are rude.this place is horrible.my heart goes out to the patients and love ones. I will not stop until something is done!! And for the rude staff if you have no compassion then find another job!!

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Timberlawn Behavioral Health System — Hospital in Dallas

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Timberlawn Behavioral Health System

Hospital at 4600 Samuell Blvd, Dallas, TX 75228, USA. Here you will find detailed information about Timberlawn Behavioral Health System: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

4
/
5
Based on 10 reviews

Contacts

Categories:
State:
Texas
Address:
4600 Samuell Blvd, Dallas, TX 75228, USA.
City:
Dallas
Postcode:
75228

About Timberlawn Behavioral Health System

Timberlawn Behavioral Health System is a US Hospital based in Dallas, Texas. Timberlawn Behavioral Health System is located at 4600 Samuell Blvd, Dallas, TX 75228, USA.


Please contact with Timberlawn Behavioral Health System using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Timberlawn Behavioral Health System opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Timberlawn Behavioral Health System

  • Jenna
    Added 2016.09.24
    Just hope you are guaranteed the right unit right off or don't stay!!!! I was placed in the Geriatric unit for 2 days.
  • Aiden
    Added 2016.09.15
    It is a great trauma unit as long as you don't get Dr. Fontaine; she's all about the money and RUDE. She kept me there against my will until I finally told her release me or else; my brother (lawyer) had to call her. They threaten with AMA but I rebutted "you want to be paid via insurance because I am poor."
  • Melissa
    Added 2016.05.24
    I was an inpatient here for 2 weeks. The staff were very professional. Special thanks to David, Chase, Dodee (spell check), Michael, Dr. Frank Cody, et al. The place was quite clean and had working showers. People complaining of amenities need to remember that they are in a controlled environment that was purposefully built without all the "bells and whistles" for their safety. I do agree that emotionally being in here was taxing. Detoxing from any substance can be hard and to those struggling with mental health issues I wish you the best. I hope to someday come back and thank the staff personally when I get the chance. Auf wiedersehen
  • Sophia
    Added 2015.11.21
    The groups are good. Some doctors are very compassionate, others like Fontaine...NOT AT ALL. A few nurse Ratchets.
  • Nathan
    Added 2015.02.08
    I am in shock with this place,My Husband was put in this place.
  • Faith
    Added 2014.11.29
    It's hit and miss here. Mostly miss. I give 2 stars 4 years later because the therapy was mostly brilliant.
  • Rebecca
    Added 2014.09.28
    And you MUST be able to assist with your own treatment plan or you may be over medicated, as I have seen in my three visits from 2011 and 2013. One girl was so over medicated with Seraquil that I called 911 because the nurses wouldn't. The food is awful as was the cigarette room where smokers smoked in a room right on the unit, don't know if they stopped that.
  • Nicholas
    Added 2014.08.04
    I wouldn't even give this place a one. Traveled there from Florida to be in Dr. Ross Program at Timberlawn front main building. What I didn't know until I left this hell hole was that Dr Ross has had many cases against him. Look him up before going. I went there in October 2015. I saved a lady now friend there from committing suicide by using her bedsheets. Before she attempted suicide I went to the nurses station and asked if someone could come down to the end of the hall where several of us were sitting with this patient and help her as she was disassociating, charge nurse came with her purse as they we leaving after their shift. She looked at patient and called out her name, patient never responded. The nurse said she will be fine and left to go home. Patient then goes to her room, 20 minutes later I decided to check on her, that's when I found her bedsheets tied in a noose. I came out yelling for help. One of the nurses came that just started her shift and took patient to sit in front of the nurses station. Nothing happened and the patient stayed on the unit. I got into trouble for my reaction and was told not to talk about it. I then was approached by my male Therapist, psychiatrist Rosco, and Judy the program director. They said I was being transferred to what others patients called a horrible unit. I was cry shaking and having an anxiety attack. They said I was being moved because I missed a class. I said how come all these other patients sleep and miss class and I miss because I was sick and even got medicine from the nurses station. They said othingvack. A couple of hours later I was in full panic mode and couldn't breath well. Then was told you can stay on this unit. See, what this was really about was that they worried about me saving this patient from suicide, and needed me off of this unit to keep me from talking about it. Not one time did any therapist talk to me about this horrific experience and how this attempted suicide affected me. There's so much more that happened there. Please don't go here. Research other programs throughly to avoid being more traumatized underweight and hurt emotionally.
  • Carter
    Added 2013.12.21
    I'll write another quick review, as it appears mine was taken down as of recent. W/o going into great detail, I took it upon myself to call 911 from the public phone in the psych ward. I had been admitted for Dilaudid detox, and was not receiving appropriate attention or care. They stopped me off cold turkey. I thought I was dying. A police officer answered and was very disturbed by the call, coming from Timberlawn. They said they would have an officer out immediately. I then called my husband, and explained to him that I had called 911- as soon as a nurse heard this, she disconnected my line, and screamed at me: YOU ARE NOT ALLOWED TO CALL 911 FROM HERE! Not true. I never signed any paper stating that I would forgo the rights of my safety as a citizen. She immediately re-dialed 911, and explained that I was a senile, psychotic patient attempting escape, and that there was no need to have an officer attend the location. She broke the law. By doing this, she impeded my personal safety as a citizen. All of this transpired Sat. Sept 16th. 2017. Horrendous, Hideous, Unbelievable treatment. Psychotic staff. -10 Stars. Yes, that's NEGATIVE 10 stars.
  • Isaac
    Added 2013.10.22
    They need to work with visation hours you get there 7 pm your ready to see your love one the staff is rude! It took 15 minutes for myself and other to visit then right up at 8 it's time to go. I myself and more people there was told by a staff member well I wouldn't have brought my love one to this place I mean really.?? That's not how to ease people when there worried about there Love ones. I only found three now three people that was nice and helpful,that being said is very sad. I'm writing a letter to the governor of Texas I will not stop until this place is closed because the worker's are rude if you send clothes it can take up to 3 or more days until your love ones get them and sure don't say well I wouldn't have brought my love one up here.As a nurse or staff worker you shouldn't be rude or hateful.They Don't even let people go out and get fresh air and when you call the staff on the floor are rude.this place is horrible.my heart goes out to the patients and love ones. I will not stop until something is done!! And for the rude staff if you have no compassion then find another job!!
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